Terms & Conditions

Terms and Conditions

SlotRave | slotrave.co | Effective Date: 2 June 2026.

Introduction and Acceptance of Terms

Welcome to SlotRave. These Terms and Conditions ("Terms") govern your access to and use of the SlotRave platform, including all pokies, table games, live dealer experiences, and promotional offers available on our website. By registering an account, making a deposit, or using any part of our service, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

SlotRave operates as an online gaming platform offering real-money pokies and casino-style entertainment to eligible players. The Australian Communications and Media Authority (ACMA) administers the Interactive Gambling Act 2001 (Cth) ("IGA"), which forms the principal federal framework governing online gambling services accessible in Australia. Players are additionally subject to applicable state and territory legislation, which varies across New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania, the Australian Capital Territory, and the Northern Territory.

If you do not agree to these Terms, you must immediately cease use of SlotRave. We reserve the right to amend these Terms at any time. Continued use of the platform following any amendment constitutes your acceptance of the updated Terms. Material changes will be communicated to registered players via email.

For all enquiries, contact us at [email protected].

Eligibility Requirements

2.1 Age Requirement

You must be at least 18 years of age to register and play on SlotRave. This is a strict requirement under Australian law. We take underage gambling extremely seriously. We will request age verification documentation at any point during your account lifecycle, including at registration, prior to first withdrawal, or following any activity that raises eligibility concerns.

2.2 Jurisdictional Eligibility

By creating an account, you represent and warrant that:

You are physically located in a jurisdiction where online casino-style gaming is not prohibited;.
You are not accessing SlotRave from a country or territory where such activity is illegal or restricted;.
You understand that it is your sole responsibility to ensure your participation complies with the laws of your local jurisdiction.

Australian residents should be aware of their obligations under federal and state gambling legislation before participating in real-money gaming.

2.3 One Account Per Player

Each player is permitted to hold one active account on SlotRave. Creating multiple accounts — whether under the same or different identities — is strictly prohibited and constitutes grounds for immediate suspension and forfeiture of any balances held across those accounts.

2.4 Exclusions

The following individuals are not eligible to register or play:

Persons under 18 years of age;.
Employees, contractors, directors, and their immediate family members of SlotRave or any associated company;.
Persons who have self-excluded from SlotRave or any affiliated platform;.
Persons enrolled in any mandatory exclusion register applicable under state or territory law.

Account Registration and Management

3.1 Registration Process

To open a SlotRave account, you must complete our registration form accurately and honestly. You agree to provide:

Your full legal name;.
A valid date of birth;.
A current residential address in your eligible jurisdiction;.
A valid email address;.
A mobile phone number;.
A chosen password that meets our security requirements.

You are responsible for maintaining the confidentiality of your login credentials. SlotRave will not be liable for losses arising from unauthorised account access resulting from your failure to keep credentials secure.

3.2 Verification (Know Your Customer)

SlotRave operates a robust Know Your Customer ("KYC") process in compliance with applicable anti-money laundering obligations. We may request at any time:

Government-issued photo identification (passport, driver's licence);.
Proof of residential address (utility bill, bank statement dated within 90 days);.
Proof of payment method ownership;.
Source of funds documentation for high-value deposits or withdrawals.

Failure to provide requested documentation within a reasonable timeframe may result in account restrictions, suspension, or closure. Pending withdrawals may be held pending satisfactory completion of verification.

3.3 Account Security

You must notify [email protected] immediately if you suspect any unauthorised access to your account. SlotRave reserves the right to suspend any account pending investigation of suspected security breaches.

3.4 Account Closure

You may close your account at any time by contacting [email protected]. Any remaining real-money balance (excluding bonus funds subject to wagering requirements) will be returned to you following completion of applicable verification and withdrawal processing.

Deposits, Withdrawals, and Account Balances

4.1 Accepted Payment Methods

SlotRave accepts deposits and processes withdrawals via the following methods, all transacted in Australian Dollars (AUD / A$):

POLi — instant bank.
PayID — real-time payment via BSB and account.
BPAY — bill payment via your banking app or internet.
Neosurf — prepaid.
Visa / Mastercard — debit and credit.
Cryptocurrency — selected digital assets (refer to the Cashier for supported coins).

4.2 Deposit Conditions

All deposits are credited in AUD. Minimum and maximum deposit limits are displayed in the Cashier section and are subject to change. Deposits are generally available for play immediately, though processing times may vary by method. SlotRave does not charge fees on standard deposits, though your financial institution or payment provider may apply their own charges.

4.3 Withdrawal Conditions

Withdrawals are subject to:

Completion of KYC verification;.
Satisfaction of any applicable bonus wagering requirements;.
A minimum withdrawal amount as specified in the Cashier;.
Processing times that vary by method — PayID withdrawals are typically the fastest.

Withdrawals will generally be returned via the same method used to deposit. SlotRave reserves the right to request additional documentation prior to approving large withdrawals.

4.4 Currency

All account balances, deposits, bonuses, and withdrawals are denominated in AUD (A$). Transactions made in other currencies will be converted at the prevailing exchange rate, and currency conversion fees may apply.

Bonuses and Promotions

5.1 General Bonus Terms

SlotRave offers a variety of promotional offers to eligible players, including welcome bonuses, deposit match offers, free spins on pokies, and no-deposit offers. All bonuses are subject to these general Terms as well as any specific terms attached to the individual promotion.

By claiming any bonus, you agree to the associated wagering requirements and conditions. Bonuses are credited in AUD and are subject to the following general rules unless stated otherwise in the specific promotion:

Bonuses are available to one eligible account per household, IP address, device, and payment method;.
Bonus funds must be wagered a minimum number of times before they or any winnings derived from them may be withdrawn — the specific wagering multiplier will be stated in the promotion;.
Free spins are valid only on the designated pokie(s) and expire after the period stated;.
Winnings from free spins may be subject to a maximum cash-out cap as specified in the promotion;.
Bonuses cannot be transferred, exchanged for cash, or combined with other offers unless expressly permitted;.
SlotRave reserves the right to withdraw, modify, or cancel any bonus at its discretion.

5.2 Welcome Bonus

New players may be eligible for a welcome bonus upon making their first qualifying deposit. Full terms, including minimum deposit amounts, eligible pokies, wagering requirements, and time limits, are available on the Promotions page. The welcome bonus is available once per new player.

5.3 Free Spins

Free spins promotions are valid on specified pokies only. Unused free spins expire at the end of the promotional period. Any winnings accumulated from free spins will be credited as bonus funds and subject to applicable wagering requirements prior to withdrawal.

5.4 Bonus Abuse

SlotRave actively monitors accounts for bonus abuse, including but not limited to: exploiting promotional offers through multiple accounts, low-risk hedging strategies, or patterns inconsistent with genuine recreational play. Where abuse is detected, SlotRave reserves the right to void bonuses and associated winnings and to close accounts without notice.

Game Rules and Fair Play

6.1 Game Availability

SlotRave offers a library of pokies and casino games from reputable software providers. Our catalogue includes popular pokies titles beloved by Australian punters, including jackpot-style games and classic reel experiences from well-known developers. Game availability may vary and is subject to change without notice.

6.2 Random Number Generation

All pokies and applicable game outcomes on SlotRave are determined by certified Random Number Generator ("RNG") technology. Return-to-Player ("RTP") percentages for each game are available within the individual game information panels.

6.3 Malfunctions

In the event of a software or system malfunction, affected game rounds may be declared void. SlotRave shall not be liable for losses arising from technical faults, and any bets placed during a malfunction period that cannot be accurately reconstructed will be refunded at the applicable stake. Malfunction voids all pays and plays.

6.4 Disconnections

You are responsible for maintaining a stable internet connection while playing. SlotRave is not responsible for losses resulting from connectivity issues on your end. Where a disconnection occurs mid-round on a pokie or table game, our systems will complete the round as per standard game logic.

Responsible Gambling

SlotRave is committed to fostering a safe, responsible, and enjoyable gaming environment. We encourage all players to approach pokies and other games as a form of entertainment, not as a source of income.

7.1 Responsible Gambling Tools

Registered players have access to the following responsible gambling tools via their Account Settings or by contacting [email protected]:

Deposit Limits — set daily, weekly, or monthly caps on deposits;.
Loss Limits — restrict the amount you can lose over a defined period;.
Session Time Limits — receive reminders or automatic logouts after defined play periods;.
Reality Checks — on-screen prompts displaying time elapsed and session activity;.
Cooling-Off Periods — temporary account suspension ranging from 24 hours to 6 weeks;.
Self-Exclusion — permanent or long-term closure of your account.

7.2 Self-Exclusion

If you wish to permanently exclude yourself from SlotRave, contact [email protected]. Upon processing your self-exclusion request, your account will be closed, your marketing preferences will be suppressed, and you will not be permitted to re-register for the duration of your exclusion period. We encourage players considering self-exclusion to also consider registering with broader exclusion schemes available under state and territory law.

7.3 Support Services

If you are concerned about your gambling behaviour or that of someone you know, free and confidential support is available:

Gambling Help Online — 1800 858 858 (24 hours, 7 days).
GambleAware — national resources and referral.

SlotRave staff are trained to recognise indicators of problem gambling and may proactively reach out to players exhibiting concerning patterns. We reserve the right to impose responsible gambling interventions, including forced limits or account closure, where we believe a player's wellbeing is at risk.

7.4 Underage Gambling Prevention

We employ age verification measures throughout the registration and ongoing KYC process. Players must not permit minors to access their accounts. If we detect or have reasonable grounds to suspect that a minor has accessed an account, we will immediately suspend the account and report the matter as required by law.

Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF)

8.1 Legal Framework

SlotRave operates in compliance with applicable anti-money laundering and counter-terrorism financing legislation, including obligations consistent with the principles of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and associated regulations. We maintain internal AML/CTF policies and procedures, appoint a compliance officer, and conduct ongoing monitoring of account activity.

8.2 Player Obligations

Players must not use SlotRave for any purpose related to money laundering, fraud, or financing of unlawful activities. All funds deposited must originate from legitimate, lawful sources. By accepting these Terms, you represent and warrant that:

Your funds are lawfully derived;.
You are not acting on behalf of any third party without full disclosure;.
You will not conduct or attempt to conduct transactions designed to circumvent reporting thresholds.

8.3 Monitoring and Reporting

SlotRave monitors transactions for suspicious activity. Where required by law, we will report suspicious transactions to the relevant regulatory or law enforcement authority without notifying the player concerned (in accordance with "tipping off" prohibitions). We reserve the right to freeze funds and suspend accounts pending investigation without liability to the player.

8.4 Source of Funds

For deposits or withdrawals exceeding applicable thresholds, or where patterns of activity raise AML concerns, we may request documentary evidence of the lawful source of funds. Failure to provide satisfactory evidence may result in account suspension or closure and retention of funds pending regulatory guidance.

Privacy and Data Protection

SlotRave collects, stores, and processes personal data in accordance with our Privacy Policy, which is available on our website and forms part of these Terms. By registering, you consent to our use of your personal information for the purposes of account management, identity verification, fraud prevention, responsible gambling obligations, and marketing (where you have opted in).

We do not sell your personal data to third parties. We may share data with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to deliver our services.

You have the right to access, correct, or request deletion of your personal data, subject to our legal retention obligations. Contact [email protected] to exercise these rights.

Intellectual Property

All content on SlotRave, including but not limited to logos, graphics, game interfaces, software, text, and branding, is the intellectual property of SlotRave or its licensors and is protected by applicable copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the platform for personal, non-commercial recreational purposes only.

You must not copy, reproduce, distribute, modify, or create derivative works from any SlotRave content without prior written consent.

Limitation of Liability

To the fullest extent permitted by applicable law:

SlotRave's total liability to any player shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim;.
SlotRave shall not be liable for indirect, consequential, incidental, or punitive losses, including loss of profits or data;.
SlotRave does not warrant that the platform will operate without interruption or error;.
Nothing in these Terms limits liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

Dispute Resolution

12.1 Contact Us First

If you have a complaint or dispute regarding your account, a game outcome, a bonus, or a transaction, you should contact us in the first instance at [email protected], providing full details of your complaint including your username, the nature of the dispute, and any supporting documentation.

12.2 Internal Review

We will acknowledge your complaint within 2 business days and aim to resolve all disputes within 14 business days. Complex matters involving third-party providers or regulatory input may take longer, and we will keep you informed of progress.

12.3 Escalation

If you are not satisfied with the outcome of our internal review, you may escalate your complaint in accordance with any applicable dispute resolution procedures available under Australian consumer law or relevant gambling legislation in your state or territory. The ACMA may be contactable in relation to matters involving interactive gambling services under the Interactive Gambling Act 2001 (Cth).

12.4 Governing Law

These Terms are governed by the laws of Australia. Any legal proceedings arising from or related to these Terms shall be subject to the jurisdiction of the Australian courts, without prejudice to any mandatory consumer protections afforded to you under local law.

Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy and any specific promotion terms, constitute the entire agreement between you and SlotRave with respect to your use of the platform.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be severed, and the remaining Terms shall continue in full force.

Waiver: Failure by SlotRave to enforce any provision of these Terms at any time shall not constitute a waiver of that provision or any other right.

Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. SlotRave may assign its rights to a successor entity in the event of a corporate restructure, merger, or acquisition.

Language: These Terms are written in English. In the event of any translation, the English version shall prevail.

Contact Information

For all account, payment, responsible gambling, and general enquiries:

Email: [email protected].

Platform: slotrave.co.

Our support team is available to assist Australian punters during local business hours and beyond. We're committed to providing a fair, transparent, and enjoyable experience for every player on the platform.