Privacy Policy

Last updated: June 2, 2026.

Website: slotrave.co.

Support Contact: [email protected].

Introduction and Legal Framework

Welcome to the Privacy Policy of SlotRave (accessible through the domain slotrave.co). Our platform is deeply committed to protecting the privacy, personal data, and security of all users who access our services in Canada. We operate with complete transparency, ensuring that data collection and processing strictly comply with the highest standards required by Canadian and international legislation.

This document has been prepared in strict compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy laws, as well as relevant regulations governing online gaming and sports betting in Canada. Additionally, as a platform focused on gaming and sports betting, SlotRave is governed by the guidelines and regulations of Alcohol and Gaming Commission of Ontario (AGCO) and other provincial gaming regulators, the authorities responsible for overseeing the online gaming market in Canada.

This Privacy Policy explains in detailed and transparent terms which personal data we collect, how we use it, with whom we share it, how we protect it, and what rights you have regarding your personal information. By using SlotRave, creating a casino account, or placing a bet, you declare that you understand and accept the terms described herein.

Data Controller

The entity responsible for processing personal data collected through the platform slotrave.co is SlotRave Entertainment Group, hereinafter referred to as "SlotRave," "we," or "our."

For any questions related to this Privacy Policy, or to exercise any of your data protection rights, you can contact our Data Protection Officer directly through the following communication channel:

• Email: [email protected].

Our customer support service in English is available to provide clarification on our privacy and security practices.

Personal Data We Collect

To provide a safe, legal, and personalized gaming and betting experience, we need to collect different types of personal data. Collection occurs at the time of registration, during the use of gaming tools, in the processing of financial transactions, and through interactions with support.

The data collected includes, but is not limited to:

3.1. Identification and Tax Data

In compliance with regulatory requirements for mandatory identity verification in Canada's regulated gaming market, we collect:

• Full name;.
• Date of birth (to verify legal age of 18 or older);.
• Gender;.
• Government-issued identification number (Driver's License or Passport);.
• Social Insurance Number (SIN) or business identification number;.
• Nationality.

3.2. Contact and Residence Data

• Complete postal address (principal residence);.
• Email address;.
• Mobile phone number (essential for integration and validation of services such as payment verification).

3.3. Financial and Transaction Data

To ensure the integrity of deposits and withdrawals in Canadian dollars (CAD), we process information related to payment methods used by users, following strict order of preference and market popularity in Canada:

• Interac e-Transfer: Email address associated with the account and verification details;.
• Debit Cards: Last 4 digits, cardholder name, and expiration date;.
• Credit Cards (Visa and Mastercard): First 6 and last 4 digits, cardholder name, and expiration date;.
• Digital Wallets (PayPal and Skrill): Email address associated with the payment account;.
• Bank Transfer: Banking Institution Number (transit number), account number, and account holder name for secure withdrawals.

3.4. Gaming and Betting Activity Data

• Transaction history (deposits, withdrawals, and balances);.
• Sports betting history (such as NHL games, CFL matches, horse racing, golf tournaments, and tennis);.
• Gaming history on popular casino titles, including legendary slots such as Book of Dead, Starburst, Sweet Bonanza, Gates of Olympus, Mega Moolah, Gonzo's Quest, and virtual live dealer roulette rooms;.
• Bonus preferences, use of free spins, and participation in accumulated prizes (jackpot).

3.5. Technical and Navigation Data

• IP address;.
• Geolocation data (to ensure you are in a jurisdiction where gaming is legal and your access complies with applicable gaming licenses);.
• Browser type, operating system, and device technical data;.
• Data collected through cookies and similar technologies (see the Cookies section).

Processing Purposes and Legal Bases

SlotRave processes your personal data only when there is a valid legal basis under Canadian privacy law. The specific purposes and respective legal bases are as follows:

4.1. Compliance with Legal and Regulatory Obligations

As a platform operating in the gaming and betting ecosystem, SlotRave must strictly comply with provincial gaming regulator requirements and Canadian legislation on prevention of money laundering and financing of terrorism. This involves:

• Verification of user identity and validation of identification numbers;.
• Verification against self-exclusion lists maintained by provincial regulators and prohibition of access to minors;.
• Monitoring of financial transactions to report suspicious activities to competent authorities.

4.2. Performance of a Contract

Processing is necessary to provide the services contracted by the user when opening an account:

• Creation, management, and maintenance of the user account;.
• Processing of deposits through Interac e-Transfer or other payment methods, as well as payment of winnings and withdrawals directly to the user's bank account;.
• Provision of casino games and calculation of betting results in real time.

4.3. Legitimate Interest of SlotRave

We process data based on our interest in maintaining platform security and optimizing our services:

• Prevention of fraud, bonus abuse, and collusion schemes among players;.
• Information security of the network and protection against cyber attacks;.
• Statistical analysis and improvement of gameplay and usability of the slotrave.co domain;.
• Customer support and dispute resolution.

4.4. User Consent

For specific activities that require your express authorization:

• Sending direct marketing communications, personalized offers, alerts about new free spins, and campaigns focused on major Canadian sporting events or international tournaments;.
• Use of advertising cookies and third-party tracking technologies.

Note: You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent previously given.

Data Sharing and Recipients of Personal Data

SlotRave users' personal data is processed with the utmost confidentiality. However, to operate efficiently and legally, data may be shared with the following recipients:

SlotRave ensures that all subcontractors with access to personal data are bound by contracts requiring the implementation of rigorous technical and organizational measures, ensuring that data is protected in compliance with Canadian privacy laws.

International Data Transfers

SlotRave's priority is to process and store user data on servers located within Canada or North America.

Should it be strictly necessary to transfer data to providers located in other countries, SlotRave ensures that such transfers occur only:

1. To countries that Canadian authorities consider to have an adequate level of data protection; or.
2. Through the implementation of appropriate safeguards agreed upon in contracts, ensuring that the rights of Canadian residents remain fully protected.

Data Retention Period

Personal data will be retained only for the period strictly necessary to fulfill the purposes for which it was collected, or to comply with applicable legal obligations.

• Account Registration and User Data: Retained while the account remains active. If you decide to close the account, basic data will be maintained for the legal period required by Canadian gaming regulations and tax legislation (typically between 5 to 10 years after account closure, for audit and anti-money laundering purposes).
• Financial Transaction Data: Retained for a minimum of 7 years, in compliance with Canadian financial regulations and anti-money laundering laws.
• Marketing Communications: Retained until you withdraw your consent or exercise your right to opt-out, which can be done at any time by emailing [email protected].

Once the applicable retention period expires, data is permanently deleted in a secure manner or irreversibly anonymized for strictly statistical purposes.

Your Data Protection Rights

Under Canadian privacy legislation, SlotRave users who reside in Canada have a comprehensive set of rights regarding their personal information. You may exercise the following rights by sending an email to [email protected]:

8.1. Right of Access

You have the right to obtain confirmation of whether your data is being processed and, if so, to access your personal data and obtain information about the purposes of processing, the categories of data involved, and the recipients of such data.

8.2. Right to Correction

You have the right to request, at any time, the correction of inaccurate or outdated personal data, as well as to complete data that is incomplete.

8.3. Right to Deletion

You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when processing is unlawful.

Important Note: This right is severely limited in the online gaming sector due to data retention obligations imposed by provincial regulators and financial laws against money laundering.

8.4. Right to Restrict Processing

You have the right to contest the accuracy of data or object to its processing, requesting that SlotRave temporarily suspend processing of your information while the legitimacy of the process is verified.

8.5. Right to Data Portability

You have the right to receive the personal data you provided to SlotRave in a structured, commonly used, and machine-readable format, and to transmit it to another data controller, provided the processing is based on consent or contract performance.

8.6. Right to Object

You can object, at any time, to the processing of your data for direct marketing, behavioral profiling, or targeted advertising purposes.

8.7. Mechanism for Exercising Rights

To exercise your rights, please contact support via email at [email protected], attaching a valid form of identification (to prevent unauthorized access by third parties). SlotRave will respond to all requests within a maximum of 30 days, in compliance with Canadian privacy laws.

You also have the right to file a formal complaint with the privacy authority in your province:

• Office of the Privacy Commissioner of Canada.
• 30 Victoria Street, Gatineau, Quebec K1A 1H8.
• Website: www.priv.gc.ca.
• Phone: 1-800-282-1376.

Security of Personal Data

SlotRave implements state-of-the-art technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure, or unauthorized access.

Our security measures include:

• Data Encryption: Use of advanced SSL/TLS cryptographic protocols to encrypt all communications and financial transactions conducted on the slotrave.co domain. This ensures that the entry of payment data, such as phone numbers for Interac e-Transfer, debit or credit card details, or PayPal credentials, occurs in a completely secure environment;.
• Strict Access Control: Access to personal data is limited exclusively to authorized SlotRave employees who need that information to perform their professional duties;.
• Security Audits: Periodic penetration testing and system audits to identify vulnerabilities and ensure that betting data and casino game history remain under maximum security.

Although we do everything within our reach to protect your data, no Internet transmission is 100% secure. We strongly recommend that you keep your access credentials confidential, do not share passwords with third parties, and log out after each use of the platform.

Responsible Gaming and Data Protection

SlotRave actively promotes a culture of safe, balanced, and conscious gaming. The processing of personal data is closely linked to our social responsibility to protect users from developing addictive or problematic gaming behaviors.

To monitor and mitigate risks, SlotRave adopts the following integrated measures:

• Self-Exclusion Mechanisms: If you decide to temporarily or permanently isolate yourself from gaming activity, your identification data will be recorded internally and continuously cross-referenced with the central self-exclusion database maintained by provincial regulators. This prevents the creation of new accounts or the placement of any bets on our platform during the defined period;.
• Deposit and Betting Limits: We provide tools in your account for setting daily, weekly, or monthly limits on deposits in Canadian dollars (CAD);.
• Specialized Support: If you feel you are losing control of your gaming behavior, we encourage you to immediately contact national specialized support lines. You can contact the National Problem Gambling Helpline at 1-800-522-4700, where qualified professionals provide confidential assistance at no cost. You can also visit www for resources and support.

The processing of data associated with responsible gaming patterns is based on compliance with legal obligations imposed by Canadian gaming and betting regulations and the public interest in protecting public health.

Cookie Policy and Tracking Technologies

The domain slotrave.co uses cookies to improve navigation, personalize your user experience, and analyze platform traffic. A cookie is a small text file that is saved on your computer or mobile device when you visit a website.

The cookies used are divided into three main categories:

1. Necessary Cookies: Essential to allow basic platform functionality, such as maintaining your logged-in session, navigation between pages, and security in payment processing through channels such as Interac e-Transfer or debit card transactions. These cookies do not depend on consent and cannot be disabled;.
2. Performance and Analytical Cookies: Allow us to understand how users interact with SlotRave, which pages are most visited (for example, the sports betting section or pages dedicated to games such as Sweet Bonanza or Gates of Olympus), and detect any loading errors. This data is processed in aggregate form;.
3. Marketing Cookies: Used to present advertisements and promotions more relevant to you, tailored to your casino and sports preferences, limiting the number of times an advertisement is displayed.

You can, at any time, configure your Internet browser to block or alert about the presence of cookies. However, it is important to note that disabling necessary cookies may affect stability, access to certain features, and your overall experience on SlotRave.

Changes to This Privacy Policy

SlotRave reserves the right to update, modify, or alter this Privacy Policy at any time, in order to reflect changes in our operational practices, technological developments, or new legislative requirements from Canadian federal and provincial authorities or gaming regulatory guidelines.

Whenever significant modifications are introduced, you will be duly notified through a prominent notice on our website slotrave.co or through direct communication sent to your registered email. We advise periodic review of this page to stay informed about how we protect and process your personal information.

Your continued use of SlotRave's services following the publication of changes to this Privacy Policy will constitute your express acceptance of such modifications.

Contact and Inquiries

If you have any questions, concerns, comments, or suggestions regarding this Privacy Policy or SlotRave's data protection practices, please do not hesitate to contact our specialized support team. Our customer service in English will be happy to provide the necessary assistance promptly.

• Contact Email: [email protected].
• Support Channel: Available 24 hours a day, 7 days a week, to answer questions about privacy, security, and legal compliance.